Shipping and returns

All orders ship from our HQ in london,UK


United Kingdom 🇬🇧

Over £130Free
 

2-9 Business Days

Under £130
 

£4.99

 
 

2-9 Business Days

International Returns

Items can be returned for a refund within 30 days from the date received. You are responsible for shipping the package back to us, using tracked shipping with a reliable courier. 

Return Processing

Once we receive the return, a refund will be processed within 7-10 business days. Pourtoumania Store Credit is also available which will be processed immediately upon processing your return.

Return Criteria

  • Items are unworn, unwashed, undamaged, unused, unaltered, with all original tags attached
  • Items must be in it’s original condition
  • Items must be in original packaging

To initiate a return request, please contact us with your order #.

Order Modifications / Cancellations

  • If you need to modify or cancel an order, please contact us within 30 minutes of placing your order. We cannot cancel orders that are already processing. 
  • If your package is already in transit, we are unable to intercept / re-route packages. 
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